Welcome to our privacy notice. YourGateway2Success (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This notice explains how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of this notice
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you provide directly through this website.

Controller
For the purposes of the Data Protection Act 2018 (the Act), we are the data controller.

• Name: YourGateway2Success

• Registered address: 30 Union Road, Croydon, Surrey, CR0 2XU

• Charity number: 1199249

• ICO registration number: ZB707024

Data Protection Officer
Our Data Protection Officer can be contacted at:

• info@yg2s.com

Questions or complaints
If you have any questions about this notice or how we handle your personal data, please contact us at:

• info@yg2s.com

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

2. If You Do Not Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you (for example, to provide a service), and you fail to provide that data when requested, we may not be able to perform the contract or provide the service. In this case, we may have to cancel a service you have with us, but we will notify you if this is the case.

3. What Information Do We Collect? | 3.1 Information You Give Us

This includes any personal data you enter on our site (www.yg2s.com), for example when you:

• Fill in forms (to enquire about services, subscribe to newsletters, enter promotions or surveys)

• Correspond with us by email

Such information may include your:

• Full name

• Email address

• Postal address

• Telephone number

3.2 Information We Collect About You Automatically

Each time you visit our website, we may automatically collect:

• Technical data: IP address, device identifiers, browser type and version, operating system, time zone setting, browser plug‐in types and versions.

• Usage data: Full URLs (clickstream) to, through and from our site (including date and time); page response times; download errors; length of visits to certain pages; page interaction information (scrolling, clicks, mouse‐overs); methods used to browse away from pages.

• Geolocation data (where enabled on your device).

• Connection data: Mobile network information; traffic to and from our site.

This information is collected by cookies and similar tracking technologies. Please see our Cookie Policy for more details.

3.3 Information We Receive from Other Sources

We work with third parties (business partners, sub‐contractors for technical, payment, delivery services, analytics providers, credit reference agencies) and may receive information about you from them. Where we do, we will notify you of the source and how we intend to use that data at the point we collect it.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use it to:

• Perform a contract or take steps before entering into a contract with you.

• Comply with a legal obligation.

• Pursue our legitimate interests (provided your rights do not override those interests).

• With your consent (e.g., to send you marketing communications).

Detailed purposes include:

• Providing and managing our services to you.

• Improving our website and services, analysing how users interact with our site.

• Communications: responding to your enquiries; sending you service-related alerts; marketing (where consented).

• Security and fraud prevention.

5. Data Sharing and Transfers

We may share your data with:

• Service providers who perform functions on our behalf (e.g., hosting, payment processing, delivery, analytics).

• Professional advisers such as lawyers, auditors, regulators.

• Third parties in the event of a business reorganisation, merger, sale, joint venture, assignment, transfer or disposal of all or part of our business.

Where we transfer your personal data outside the UK or EEA, we will ensure it is protected by appropriate safeguards (e.g., standard contractual clauses).

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. Specific retention periods vary by data type and purpose; please contact info@yg2s.com for details.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including to:

• Request access to your personal data.

• Request correction of your data.

• Request erasure of your data.

• Object to processing of your data.

• Request restriction of processing.

• Request transfer of your data.

• Withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us at info@yg2s.com. We will respond within one month.

8. Changes to This Notice

We may update this privacy notice from time to time. The “Last updated” date at the top will reflect when changes were made. Please check back periodically.